Perceptions and acceptability of electricity theft: Towards better public service provision

Electricity and Gas Theft

Electricity theft: a comparative analysis

Electricity theft can be in the form of fraud (meter tampering), stealing (illegal connections), billing irregularities, and unpaid bills. Estimates of the extent of electricity theft in a sample of 102 countries for 1980 and 2000 are undertaken. The evidence shows that theft is increasing in most regions of the world. The financial impacts of theft are reduced income from the sale of electrici...

Electronic Democracy, Public Accountability and Public Service Information Provision

Adopting SOA in Public Service Provision

Ensuring accessibility of utility and social services is one of the public obligations of governments. Today, nations make use of the notion of e-government to expose such services to citizens. In line with this, many public organizations in Ethiopia are automating their workflows, and the Ministry of Communication and Information Technology (MCIT) is attempting to unify certain services as par...

Does Privatising Public Service Provision Reduce Accountability?

This paper studies how privatising service provision (shifting control rights and contractual obligations to providers) a ects accountability. There are two main e ects. (1) Privatisation demotivates governments from investigating and responding to public demands, since providers then hold up service adaptations. (2) Privatisation demotivates the public from mobilising to pressure for service a...